FAQ – CLOVISH
CLOVISH
Skip to content

PREMIUM COLLECTION

FAQ

Q: What payment methods are supported?

We accept VISA, MasterCard, Stripe, and Paypal as well as other methods that are updated to be available on the Checkout page of our website.

 

Q: Is my payment secured?

Your payment is secure and your information always remains private. All information is in encrypted form to ensure the overall security of all sensitive information.

 

Q: Can I pay with my Paypal account?

Of course, Paypal is an accepted form of payment.

  • Select PayPal as your payment method in the checkout.
  • You will be redirected to the PayPal website to continue the payment.
  • If you are already a PayPal customer, you can log in with user data and confirm the payment.
    If you are new to PayPal, you can create a PayPal account and confirm your payment.

You will be returned to the shopping home page and your order and payment will be successful.

 

Q: Can I cancel my order?

You can cancel your order before the product is shipped, and you will receive a full refund. If the product has already been shipped, we cannot cancel the order.

 

Q: Can I return the goods if they have quality problems?

We try our best to guarantee product quality. If you receive the items with quality problems, you will get a full refund. We will bear the cost of freight as long as the reason for returning the item is due to quality issues or a mistake on our part.

 

 

Q: How do I return my items?

Please feel free to contact us at support@clovish.com Our customer support team will help you effortlessly. For more information, please read out Return Policy.

  

Q: How long can I get a refund?

It depends on the original payment method:

For Credit cards, it can take 3-15 business days for the refunds to be reflected in your account. (Depends on the bank)

For Paypal, it can take about 1 business day for the refunds to be reflected in your account.

 

More Questions?

Please feel free to contact us at: support@clovish.com

15-Day Free Return

Best in Class Quality

Secured Payment

Fast Shipping